BOOKINGS
The period of time allocated for a tentative booking of products or services is no longer than 5 working days. If after this period the booking has not been confirmed in accordance with the terms and conditions outlined below, then the product or service may be withdrawn and the good/s re-hired.
DEPOSIT
A 50% deposit of the estimated total cost of the good or service is required within 7days upon confirmation of booking. Deposits may be made via the following methods –
Cash, Direct Debit, Personal Cheque, Business Cheque or Money Order.
THE DEPOSIT IS NON REFUNDABLE IF EVENT IS CANCELLED LESS THAN 1 MONTH (4 WEEKS) NOTICE. ANY SPECIAL ORDERS MUST BE PAID FOR IN FULL AND IN ADVANCE.
BOND
A bond of $150 is required for any hired bookings including chair covers, sashes, table overlays & artificial flowers. This bond is additional to your deposit & will be refunded 7 working days after function date pending damages, unreturned or unaccounted items.
CANCELLATIONS
All cancellations must be in writing by post or email outlining reasons for cancellation. The following conditions apply to bookings in regard to deposits and charges.
IF BOOKING IS CANCELLED INSIDE OF 2 MONTH (8 weeks) PRIOR TO THE FUNCTION DATE, THE TOTAL DEPOSIT WILL BE RETAINED.
Cancellation fee of $50.00 will be deducted from the deposit before initial refund is given to cover administration costs.
It should be noted in conjunction with the above, any costs associated with specially made or ordered goods for the specific use of the hirer’s function will be charged in full.
TERMS OF PAYMENT
Payment of the balance of the invoice after the deposit is received is required 10 working days prior to the function date. Payment maybe made via the following methods-
Cash, Direct Debit, Personal Cheque, Business Cheque or Money Order.
DAMAGED, UNACCOUNTED & NON RETURNED ITEMS
All goods hired by the hirer must be returned in full, undamaged and accounted for. In addition to the main hire items, all accessories must be returned, including pebbles, candles, stones and other incidental accessories. The hirer who confirmed the initial booking is responsible for any damaged, non returned and unaccounted items. A price list of charges will be found at the bottom of each invoice. If items are not returned or are damaged the cost of these items will be deducted from the bond and if it costs more than the bond the hirer will have 14 days to reimburse Something Borrowed Event Hire.
RETURN OF GOODS
All items must be returned within 48 hours after the function date and checked off with a nominated representative of Something Borrowed Event Hire. Late fees may apply.
SET UP TIMES
Times for the setting up of items will depend on availability of the venue, and subject to the discretion of Something Borrowed Event hire.
PRICING
Prices listed and quoted are current as of 08/03/10 and are subject to change without notice.
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